customercare@kudiberries.com

KUDIBERRIES MORINGA INNOVATIONS

Marketed By: Livegood Adura Ventures Nigeria

Floor 1, Lagos City Mall, Onikan, Lagos, Nigeria

Website: www.kudiberries.com

Email: customercare@kudiberries.com

Registration Number: BN 7241786

Tax Identification Number: 26058510-0001

Privacy

Certain activities on the website require you to provide us with some personal information such as your name, email address, or payment details. Why we collect this information and how we use it is described in our Privacy Policy and is part of our General Terms and Conditions.

We will take reasonable care for all personal information collected by our website. However, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to data you provide when placing an order.

Distribution and Compensation Plan

KudiBerries Innovations offers a one-time activation fee for distributors worldwide. We also publish our compensation plan to reward distributors.

Individuals or businesses can apply for a state or province Ambassador's license, subject to approval from KudiBerries Innovations management. There are lots of benefits attached to this.

Payment

KudiBerries Innovations is a secured website, making it safe to make a payment in our webshop. We cannot be held liable for any loss you may suffer if a third party procures unauthorized access to data you provide when placing an order.

Your order is sent after your payment is received. It can take up to 5 working days for your order to arrive unless stated otherwise.

Guarantee

KudiBerries Innovations guarantees that all products meet their descriptions. If you find that a product doesn’t meet its description, please inform us via customercare@kudiberries.com. We will try to find the best solution.

Product Descriptions and Photos

Products marketed by KudiBerries Innovations are produced with care and approved by NAFDAC. They might look slightly different from their photos on our website or promotional materials due to camera image resolution.

Customers can request a photo of the exact item available to them via customercare@kudiberries.com.

Price

We reserve the right to change prices of products on our website at any time. Once an order is placed, KudiBerries is not allowed to change the price of the product. All prices include VAT.

Ordering Process and Promotions

We reserve the right to cancel any promotion or promotional code after five working days of publication. When ordering a product on the KudiBerries website, we might not be able to fulfill your order for reasons like the product being out of stock or payment being declined.

If there are any problems with your order, you will be contacted via email. We reserve the right to reject any purchase offer at any time.

Delivery

All products are dispatched by third parties. KudiBerries Innovations takes reasonable precautions when packing your order to protect it. While we cannot be held responsible for damages or loss during shipping, we will try to find a solution in such cases.

Delivery may take up to 5 working days unless otherwise stated.

Returns

KudiBerries Innovations reserves the right to cancel any account involved in fraudulent activities or members who fail to bring their two referrals within thirty days of account activation. No refund will be made for accounts suspended or canceled due to fraudulent activities.

Accounts canceled due to the inability to refer two downlines within 30 days will receive 80% of the activation fee, while 20% will be deducted for administrative charges.

Customers are entitled to return their products within 14 working days if the product:

  • The product is unused
  • The product has not been washed
  • The product is complete
  • The product is securely returned in its original or similar packaging
  • The returns form is sent via email or included in the package

Damaged Items

If your product is damaged or incomplete, contact us via customercare@kudiberries.com. Do not attempt to fix the item yourself or have a third party fix it. KudiBerries will provide the next steps for a replacement or repair if applicable.